Public relations in Athens is a relationships business before it is a media business
The press corps that matters to a Greek business is small enough to fit in a room. A handful of business desks, a few sector correspondents, two or three broadcast producers who book the same guests, and a set of trade titles that each carry one industry. That scale changes what you are buying when you commission public relations here. You are not paying for volume outreach to a database of thousands. You are paying for a team that already has standing with the twenty or thirty people who decide what gets covered.
This is why a shortlist here should be judged on depth rather than headcount. An agency of four people with real access will place a story that a larger team without it cannot. It also means the failure mode is different: if the one person with the relationships leaves, the service you bought leaves with them. Ask who on the team will actually make the call, and what happens if that person moves on during your contract.
Ask who they have spoken to this month, not who they know
Every public relations pitch deck claims media relationships. The useful question is narrower and harder to dodge. Ask which journalists the team briefed in the last quarter, on which subjects, and whether those conversations produced anything. You are not asking for confidential contacts. You are asking whether the relationship is live or historical.
Follow it with a second question about your own sector. Shipping, tourism, food production and clinical services are each covered by a different set of writers, and a team that is excellent on consumer launches may have never spoken to the desk that covers your industry. If the answer is that they would build the list for you, that is an honest answer and a different piece of work, priced differently. Treat a promise of instant access with more suspicion than an admission that the list needs building.
Two working languages, one set of facts
Most announcements made from here need to travel in Greek and in English, and the two versions are rarely the same document. The Greek release carries the local context and the names that local readers recognise. The English one usually serves international trade press, investors or buyers abroad, and it fails when it reads like a literal rendering of the first.
Settle three things before any announcement. Decide which language leads, because whichever goes out first sets the framing everyone else quotes. Decide who writes the second version, and insist it is written rather than translated. Decide who is authorised to answer a follow up question in each language, because a reporter who cannot get a fast answer will either drop the story or run it with a gap in it. A team offering public relations support without a named bilingual contact is offering you half a service.
Conflict of interest is the question nobody asks
In a market this size, the agency you are considering may already work for a competitor, a supplier or a regulator facing organisation in the same space. That is not automatically disqualifying, and pretending it never happens would be unrealistic. What matters is whether it is disclosed before you sign and how it is handled afterwards.
Ask for a written conflict clause. It should say which categories the agency will not take on while you are a client, how an incoming conflict is declared, and what happens to your material if they accept one. Ask who inside the agency sees your embargoed information and whether the same account director runs a rival brief. Firms that take this seriously will have the answer ready. Firms that treat the question as an insult are telling you something useful.
What to measure when coverage is scarce
Counting clippings is a poor way to judge public relations in a small market. A quiet month may reflect a quiet news cycle rather than a lazy agency, and a loud month may be one lucky peg. Advertising equivalency, where a column inch is priced as though you had bought it, should be refused outright: it rewards volume in cheap outlets and ignores whether the right reader saw the right message.
Agree on a short set of measures that survive a slow quarter. Share of the coverage in your category compared with named competitors. Whether your key messages actually appeared, or whether you were quoted as background in someone else's story. Whether a spokesperson was called for comment without your team pitching first, which is the clearest sign that public relations work has made you a default source. And on the commercial side, inbound enquiries that cite a specific article. Set the baseline before the retainer starts, because nobody can reconstruct it later.
Crisis work belongs in the contract, not in the crisis
The moment you need public relations help most is the moment you have the least leverage to negotiate for it. Retainers written around planned announcements often say nothing about incident response, and the first serious problem becomes an emergency scope conversation while a reporter waits on the line.
Put the mechanics in writing while things are calm. Who takes the first call outside office hours, and on which number. How long the agency has to produce a holding statement. Whether media training for your named spokespeople is included or billed separately. Which incidents require a lawyer in the loop before anything is said aloud. Agree also who speaks when a story starts on social platforms rather than with a journalist, because the handover between an online response and a press response is where most avoidable damage happens; if a separate team runs your channels, the two need a shared protocol. Coordination with the social media agencies covering this city should be settled in advance rather than improvised.
Comparing the proposals you get back in Athens
Quotes for the same public relations brief will look wildly different because the underlying units differ. Rewrite each one into the same four lines before you compare anything. Senior hours included per month, and who those hours belong to by name. Announcements supported per quarter, and what counts as an announcement. Whether monitoring and reporting are inside the fee or added. What you keep if you leave, including the media list built on your budget and any assets produced.
That last point deserves a slow read. Contact lists, background briefing documents, approved boilerplate, spokesperson biographies and photography are usually built during the engagement and are often treated as agency property by default. Say in the contract that they transfer to you. Two more clauses matter: a notice period short enough to act on a year of weak results, and a rule that no announcement goes out without named approval on your side. If your programme overlaps with campaign work, check how the fee sits alongside what the digital marketing agencies listed for this city quote, so the same activity is not paid for twice.
When the shortlist is ready, send one identical brief to every team on it and ask for replies in the same structure. You can browse the wider directory of public relations agencies by market, look at how teams in the national listing position themselves, and request proposals from several at once so the answers arrive in a form you can line up side by side.